As with any other business, choosing the right suppliers for your healthcare facility may make or break the success of your operation. Here are a few characteristics that need to be considered to see if a potential provider is the right match for you:
It may be tempting to go for the best and latest in technology that is available on the market. Your goal however, should be to keep to your budget as much as possible. It is easy to underestimate the additional costs that can be incurred in the course of running your business. Whenever possible, try to find suppliers in your price range who are willing to lock-in agreeable rates over the mid to long term. This will help alleviate downside risk brought about by future market price increases, and will also simply forecasting future costs.
Most deals that are entered into with a hospital equipment suppliers tend to be of the long-term and high-value variety. Once bound by contract, it may be tedious and detrimental to the running of your facility, to have to rely on enforcing contractual penalty clauses, in order to ensure that the supplier holds up their end of the bargain. Therefore, it is important to select organizations that have aproven track record of success with previous customers. It may be worthwhile giving them a trial run before signing a big contract. In this period, positive traits to look out for may be punctuality and approachability of customer service representatives. For established providers, reviews of products and services by previous customers may be invaluable if they can be obtained.
Certain types of equipment are likely to need frequent servicing or replacements. It may be prudent to check that the providing company is either headquartered close to your healthcare centre, or that is has service centres or warehouses within reasonable proximity to your operations. This should help reduce disruptions to your own services due to delays on the provider’s end.
Once your healthcare practitioners get accustomed to certain models of machinery, they may be reluctant to switch to a trusted medical trolley due to the learning curve involved in acclimating to alternative models. For this reason, it is best to make sure at the onset that the supplier you choose has the capability of expanding its supply to match the growing needs of your business.
There are thus many factors alongside pricing that need to be taken in account in order to choose the supplier that best suits the needs of your business.